Video Interview
Myer Video Interview: Questions & How to Pass
Retail · Updated 2026 · Interview Buddy team
For some roles Myer uses a one-way (recorded) video interview before or instead of a group session: you record answers to a few set questions in your own time, with a short prep window and a time limit per answer. There's no interviewer to react to, so warmth and clarity have to come through the camera.
The upside is you can practise until it feels natural. This guide covers the questions Myer tends to ask, how recorded interviews are assessed, and how to come across as the friendly, customer-first candidate they want.
What a Myer video interview looks like
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You get a link and record answers to typically 3–5 questions, each with ~30 seconds to prepare and 1–3 minutes to answer.
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Some platforms allow one re-take per question; some don't — check before you start and treat the first take as real.
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There's no live interviewer, so the camera is your customer: look into the lens, smile and keep your energy up.
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Assessors review your recordings for customer focus, communication, approachability and genuine interest in the Myer brand.
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Set up a quiet, well-lit space, test your camera and mic, and dress neat and presentable as you would for the floor.
Questions to prepare
1.
Tell us about yourself and why you want to work at Myer.
2.
Describe a time you gave great customer service.
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How would you help a customer who is unsure what to buy?
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How do you stay positive during a busy shift with lots of customers?
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Tell us about a time you worked well in a team.
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What would you do if a customer was unhappy about a product or a long wait?
7.
What is your availability, including weekends and late-night trade?
Rehearse these out loud with an AI interviewer and get scored feedback on every answer — before you face the real Myer panel.
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How to stand out
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Look into the camera lens, not your own image — it reads as eye contact to the assessor.
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Bring more warmth and energy than feels natural; recorded answers flatten your delivery, so lift it.
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Use STAR for the 'tell me about a time' questions so each answer has a clear beginning, middle and result.
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Show you know Myer — mention a department or brand you'd love to work with.
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Record in a quiet, well-lit spot, test your tech first, and treat each take as the real thing.
Frequently asked questions
How does a Myer video interview work?
It's usually a one-way recorded interview: you answer 3–5 set questions on camera in your own time, with a short prep window and a time limit per answer. There's no live interviewer.
Can you re-record answers in a Myer video interview?
Sometimes — some platforms allow one re-take per question and some allow none. Check before you start and treat your first attempt as final to be safe.
How do I stand out in a Myer recorded interview?
Bring warmth and energy, look into the lens, show genuine interest in the Myer brand, and structure your examples with STAR. Recorded formats flatten delivery, so lift your enthusiasm.
Keep preparing
Myer interview questions (full guide) →Myer group interview questions →Video Interview tips: how assessors score you →
Practise for your Myer video interview
Interview Buddy's AI coach asks the behavioural and motivation questions Myer uses, listens to your spoken answers, and scores communication, confidence, relevance and STAR structure — with a model answer for your weakest response.
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